Carson Springs Vacations from $364

This is a great place for families with children!!

Excellent view of the fireworks for the 4th of July! The location is perfect and the pool is excellent. The AC did a great job keeping us cool, and the beds are great! Our big complaint was the Internet. We have a special needs son who relies on his phone during waits, changes in routine, and to help calm meltdowns. We chose this hotel because it said WiFi was included, and we assumed it would be reliable since it’s a convention center. The WiFi didn’t work at all. I contacted two employees who each said it’s because of high occupancy. I understand that, but we definitely would’ve chosen a place with reliable internet. Sorry to our neighbors who had to listen to the 3 am autistic meltdown for two hours this morning. My recommendation to the hotel is to spring for better internet, and require a password to use it.

The property was great. It felt like a decently modern cabin in the woods. The people working there are absolutely amazing. Super friendly and curteous. The location is quite easy to find, it is quite steep up the hill. Every hotel we stay I try to give a review based on 3 things. 1. Hospitality, 2. Premise and experience 3. Above and betodn beyond I would give it all a 5 star except the going above and and beyond. There was about 2 occasions where I needed little bit of help and both were failed. I needed to borrow a computer mouse for an hour, I had to check in

The overall property was great. The room we were giving was old and outdated. I was not impressed at all.

They could have been a little more organized. There was no one there to help on January 1st.